5-Year KR Factory Warranty
Maximum security for your business with KR Guarantee Service.
Continuity is the basis of success
As an entrepreneur, you want your POS system to always work. With the KR Guarantee Service, you choose complete relief and the guarantee that your business will never stand still. We back this with our own service infrastructure and direct replacement within 48 hours.
Service
Replacement within 48h
Support
Dedicated contact person
KR Guarantee Service
one-time for 5 years
* All prices exclude VAT.
Backing of our service
KR registers customer and system data
Upon purchase, your system is immediately linked to our service infrastructure for proactive support.
Dedicated contact person follows up
No anonymous helpdesk, but a specialist who knows your business situation and hardware setup.
Replacement process for terminals within 48 hours
Should your payment terminal fail, we ensure a replacement model is on your counter within 48 hours.
KR Guarantee Service prevents downtime
Our service is aimed at preventing or immediately solving outages, so you can keep selling.
Our Service Promises
KR Guarantee Service
We support our hardware with our own service organization. No intermediaries, but direct help from the source.
Replacement device within 48 hours
In case of a defect in your payment terminal or hardware, we arrange a replacement on location within 48 hours.
Dedicated contact person
You have one dedicated point of contact who knows your business and system. No varying helpdesks, but personal contact.
5 Years of Certainty
For a fixed one-time fee, you are insured for 5 years for a working system without unforeseen costs.
One fee, 5 years of peace
The KR Guarantee Service is calculated once upon purchase of your system. For €200,- you are covered for the full 5-year term for service, support, and hardware exchange in case of defects.
